Results from the 2016|2017 Cohasset Information Governance Benchmarking Survey indicate that while organizations agree that Information Governance is a business priority – cultural and technical challenges hinder the transition from Records and Information Management (RIM) to Information Governance (IG).
Most organizations have a RIM program (85%) and 73% agree that internal cross-functional collaboration on information governance is a key information management driver. Close to half (45%) of those surveyed report that IG strategy development is part of their job role. However, only 25% say that they have a comprehensive strategy to guide the evolution from RIM to IG and just 36% of respondents claim cross-collaborative IG functions.
The survey evaluates the responses of more than 1,000 participants about the state of the records and information management industry.
Roadblocks to Information Governance
RIM and IG professionals agree on two things:
1. The evolution from a RIM-focused program to a broader IG strategy is important and worthwhile.
2. Getting there is far from easy.
It is difficult to find a way forward, let alone make noteworthy progress, when the pathways towards IG are clogged with so many obstacles. Respondents identified the following four problems as the biggest roadblocks to IG transformation:
Survey participants defined two main challenges regarding the lack of resources:
- the lack of automated information management lifecycle tools
- little or inconsistent RIM/IG training
Training and automation haven’t improved since the last report. However, IT and RIM engagement have gone up significantly. Evidence of this vital IG collaboration indicates that there has been some headway in the IG evolution since the last report.
The report suggests the following actions to help RIM and IG professionals make progress in their transition from RIM to IG:
- Focus on education and collaboration. Illustrating how IG supports strategic goals and can improve business performance will help build a coalition of stakeholders who support IG investment.
- Get more people to understand the positive impact IG can have at an organizational level. This will make getting executive buy-in for training and automation initiatives much easier.
To succeed in managing their information compliantly, organizations need to understand why IG is important and contribute to the transition. Aligning the value of IG to your organization’s business objectives is a smart pathway to collaboration.
Paradigm shifts are never fully realized by a lone individual. Nevertheless, you can still start a chain reaction that leads to interdisciplinary governance.
For another take on the 2017 Cohasset check out – The Side Effects of Information Governance Inaction.
Read the full report here.