Roadblocks to IG – the 2017 Cohasset Report

Sue Trombley

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Results from the 2016|2017 Cohasset Information Governance Benchmarking Survey indicate that while organizations agree that Information Governance is a business priority – cultural and technical challenges hinder the transition from Records and Information Management (RIM) to Information Governance (IG).

Most organizations have a RIM program (85%) and 73% agree that internal cross-functional collaboration on information governance is a key information management driver. Close to half (45%) of those surveyed report that IG strategy development is part of their job role. However, only 25% say that they have a comprehensive strategy to guide the evolution from RIM to IG and just 36% of respondents claim cross-collaborative IG functions.

The survey evaluates the responses of more than 1,000 participants about the state of the records and information management industry.

Roadblocks to Information Governance

RIM and IG professionals agree on two things:

1. The evolution from a RIM-focused program to a broader IG strategy is important and worthwhile.
2. Getting there is far from easy.

It is difficult to find a way forward, let alone make noteworthy progress, when the pathways towards IG are clogged with so many obstacles. Respondents identified the following four problems as the biggest roadblocks to IG transformation:

cohasset-4-challenges

Survey participants defined two main challenges regarding the lack of resources:

  • the lack of automated information management lifecycle tools
  • little or inconsistent RIM/IG training

cohasset-IG-roadblocks

Training and automation haven’t improved since the last report. However, IT and RIM engagement have gone up significantly. Evidence of this vital IG collaboration indicates that there has been some headway in the IG evolution since the last report.

Moving Forward

The report suggests the following actions to help RIM and IG professionals make progress in their transition from RIM to IG:

  • Focus on education and collaboration. Illustrating how IG supports strategic goals and can improve business performance will help build a coalition of stakeholders who support IG investment.
  • Get more people to understand the positive impact IG can have at an organizational level. This will make getting executive buy-in for training and automation initiatives much easier.

To succeed in managing their information compliantly, organizations need to understand why IG is important and contribute to the transition. Aligning the value of IG to your organization’s business objectives is a smart pathway to collaboration.

Paradigm shifts are never fully realized by a lone individual. Nevertheless, you can still start a chain reaction that leads to interdisciplinary governance.


For another take on the 2017 Cohasset check out – The Side Effects of Information Governance Inaction.

Read the full report here.

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Comments

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    Sue Trombley June 12, 2017

    Unfortunately, we haven’t really moved the dial in the 3 years since the last benchmark report. Let’s hope that we’ll make a lot of progress before the next one!

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    Karen Cardillo June 12, 2017

    The 4 road blocks to IG transformation is a real eye opener.

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    Steve Colombus June 12, 2017

    The benchmarking survey really highlights the need to gain an executive champion to support the IG program and to partner closely with IT on applying governance to electronic data which cannot be accomplished without their input.

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    Ed Sturgeon June 12, 2017

    We are in the process of upgrading our Records Management Software. Can’t wait to deploy it and see how it helps the company.

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      Sue Trombley June 12, 2017

      Keep us informed! Any tips you can share with the community will be well received. Thanks!

      Reply

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    Dana L Russell June 12, 2017

    After only one year, our firm is ready to roll out our Information Management Team’s retention schedule and begin applying it to our records. It was a hard fought win!

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      Sue Trombley June 12, 2017

      Would love to hear how you made this happen in such a short period of time!

      Reply

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    Renee Tucker June 11, 2017

    The past three years has seen the establishment of a Unit for RIM and development of policies. The journey continues with the development of automated processes and acquisition of appropriate technology to monitor and manage.

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    Renee Tucker June 11, 2017

    Great resource information that I can share with my team

    Reply

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      Sue Trombley June 12, 2017

      I’m so glad that you can use this material for help with your IG journey! Lt us know if you would like to join the InfoGoTo blogger community – we’d love to have you!

      Reply

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